Frequently Asked Questions
Answers about Joerns equipment, service, and clinical outcomes — organized by category or product.
Bed Frames
12 questionsBed frame weight capacities range from standard duty up through bariatric-rated frames. Each product page lists the specific safe working load, and our team can help match a frame to your facility’s patient population.
The EasyCare bed is built for home and residential care settings, with a quieter drive system, a lower deck height for easier transfers, and a design intended to feel less clinical in a home environment. Unlike hospital beds these do not come with a scale, bed exit alarm, or x-ray tray.
Applies to all products in: Bed FramesMost Joerns support surfaces are compatible across our bed frame line, but bariatric surfaces require a bariatric-rated frame. Check the compatibility section on each product page, or contact us to confirm a specific pairing.
Applies to all products in: Bed FramesA modern skilled nursing facility typically requires healthcare beds, therapeutic mattresses, patient lifts, mobility equipment, monitoring technologies, and wound care solutions. These tools work together to improve resident safety, support caregiver efficiency, reduce injury risk, and help facilities meet quality and reimbursement goals. Joerns® offers integrated solutions across these care areas, including its portfolio of products, Patient Handling & Mobility Solutions, Advanced Wound Care Solutions, and Joerns Connexio® Connected Care technologies, allowing facilities to standardize equipment and improve operational consistency.
Applies to all products in: Skilled Nursing, Advanced Wound Care, Patient Handling and MobilityLow beds help reduce fall-related injuries by decreasing the distance between the resident and the floor. However, the lowest bed height is not always the safest. A well-designed low bed should balance injury reduction with safe resident egress, providing a low height for fall mitigation while allowing quick adjustment to an appropriate transfer and standing height. Beds that reach approximately 7 inches from the floor can help achieve both goals as part of a comprehensive falls management program.
Applies to all products in: Bed Frames, Falls ManagementHealthcare beds improve patient outcomes by supporting safety, mobility, pressure injury prevention, caregiver ergonomics, and resident comfort. As the first and last piece of Safe Patient Handling and Mobility (SPHM) equipment used each day, the bed serves as the foundation of care. Features such as adjustable height, positioning capabilities, and integrated safety technologies can help residents move more safely, support caregiver efficiency, and contribute to better clinical and quality-of-life outcomes.
Applies to all products in: Bed FramesWhen evaluating a healthcare bed, organizations should look beyond specifications and consider how the bed performs in daily use. Important factors include resident mobility support, bed articulation, compatibility with the support surface, low-height capability, speed of height adjustment, caregiver ergonomics, durability, and ease of operation. The best bed systems balance resident safety, mobility, pressure injury prevention, and caregiver efficiency while minimizing lifetime ownership costs.
Applies to all products in: Bed FramesLow beds reduce fall-related injuries by decreasing the distance between the resident and the floor, which can reduce impact forces if a fall occurs. Research suggests that the reduction in impact force begins to diminish beyond approximately 7 inches from the floor, while excessively low bed heights may increase the risk of falls during bed exit and entry. The most effective low bed balances injury reduction with safe resident egress and caregiver accessibility.
Applies to all products in: Bed FramesAdjustable-width beds can improve stability, comfort, positioning, and safe mobility. Wider sleep surfaces may help reduce accidental rollouts while providing caregivers with better positioning options for residents with varying clinical needs.
Applies to all products in: Bed FramesHealthcare beds influence outcomes by supporting safe transfers, reducing fall risk, minimizing caregiver strain, promoting comfort, improving positioning, and enabling the use of therapeutic technologies that support mobility, skin integrity, and recovery. [joerns.com], [joerns.com]
Applies to all products in: Bed Frames, Support SurfacesThe ideal bed height depends on the goal. A low height of approximately 7 inches can help reduce injury severity from falls, an egress height of approximately 18 inches supports safer bed exits and transfers, and a care height of approximately 35 inches helps reduce caregiver strain. Because resident and caregiver needs vary, the best bed systems allow multiple programmable height positions that support resident safety, mobility, and caregiver ergonomics throughout the day.
Applies to all products in: Bed FramesTechnologies that support care quality include smart bed systems, integrated support surfaces, bed-exit monitoring, nurse call connectivity, pressure redistribution therapies, fluid immersion simulation technology, and safe patient handling and mobility solutions.
Applies to all products in: Bed Frames, Lifting and Repositioning, Support SurfacesSupport Surfaces
8 questionsLow air loss surfaces redistribute pressure by spreading a resident’s weight across the support surface, while alternating pressure surfaces actively offload pressure by cyclically inflating and deflating air cells.
We recommend a preventive maintenance check every 12 months, or sooner if the pump is running continuously in a high-turnover unit.
Also relates to: P.R.O. Matt® PlusYes. Our bariatric-rated surfaces are sized and weight-tested to pair with frames like the Bari 10A. Standard surfaces are not rated for bariatric use and shouldn’t be substituted.
Applies to all products in: BariatricsA modern skilled nursing facility typically requires healthcare beds, therapeutic mattresses, patient lifts, mobility equipment, monitoring technologies, and wound care solutions. These tools work together to improve resident safety, support caregiver efficiency, reduce injury risk, and help facilities meet quality and reimbursement goals. Joerns® offers integrated solutions across these care areas, including its portfolio of products, Patient Handling & Mobility Solutions, Advanced Wound Care Solutions, and Joerns Connexio® Connected Care technologies, allowing facilities to standardize equipment and improve operational consistency.
Applies to all products in: Skilled Nursing, Advanced Wound Care, Patient Handling and MobilityPressure injury prevention requires a combination of regular repositioning, risk assessment, skin monitoring, nutritional support, and therapeutic support surfaces. Facilities that implement comprehensive prevention programs are often able to reduce pressure-related complications, improve resident outcomes, and lower treatment costs. Joerns supports prevention efforts through its PevaMatt® mattresses, P.R.O. Matt® Plus system, and Dolphin® Fluid Immersion Simulation® technology.
Applies to all products in: Support Surfaces, Homecare, Long-Term Acute Care, Skilled Nursing, Veterans Affairs, Advanced Wound CarePressure injuries occur when prolonged pressure reduces blood flow to the skin and underlying tissue. Elderly patients are particularly vulnerable because of reduced mobility, fragile skin, chronic illness, and nutritional challenges. Common risk areas include the heels, hips, tailbone, and shoulders. Facilities can reduce risk through clinical prevention programs, therapeutic support surfaces, and advanced technologies available through Joerns®’ Advanced Wound Care Solutions.
Applies to all products in: Support Surfaces, Skilled Nursing, Advanced Wound CareThe best mattress for pressure injury prevention depends on the resident’s clinical needs and should be selected as part of a complete bed system. Factors such as mobility, pressure injury risk, skin condition, and moisture management requirements should be assessed first. When a support surface is paired with the appropriate bed frame and care plan, the combined system can help optimize pressure redistribution, support repositioning, and improve resident outcomes.
Applies to all products in: Support Surfaces, Advanced Wound CareFluid Immersion Simulation® (FIS) technology creates the sensation of floating in water by allowing the body to immerse into the support surface. Similar to the principles of air fluidized surfaces, FIS technology helps distribute pressure across a larger contact area to support pressure management, resident comfort, and wound care goals.
Applies to all products in: Support Surfaces, Advanced Wound CareConnexio & Healthtech
7 questionsConnexio is our connected care platform that provides visiblity into the patient room for real-time bed status along with connection to optional patient sensors for improved clinical outcomes.
In most cases, no. Connexio works over standard facility Wi-Fi. Our implementation team runs a site check before installation to confirm coverage in resident rooms.
Yes, when paired with a compatible bed frame and sensor, Connexio will provide real-time notifications to staff.
Applies to all products in: Support SurfacesA modern skilled nursing facility typically requires healthcare beds, therapeutic mattresses, patient lifts, mobility equipment, monitoring technologies, and wound care solutions. These tools work together to improve resident safety, support caregiver efficiency, reduce injury risk, and help facilities meet quality and reimbursement goals. Joerns® offers integrated solutions across these care areas, including its portfolio of products, Patient Handling & Mobility Solutions, Advanced Wound Care Solutions, and Joerns Connexio® Connected Care technologies, allowing facilities to standardize equipment and improve operational consistency.
Applies to all products in: Skilled Nursing, Advanced Wound Care, Patient Handling and MobilityRemote patient monitoring provides real-time visibility into resident activity and potential changes in condition that might otherwise go unnoticed. This allows caregivers to identify risks earlier, intervene sooner, and make more informed care decisions. By helping facilities move from reactive care to proactive care, remote monitoring can support improved safety, more timely interventions, and better resident outcomes.
Smart bed systems, connected care platforms, resident monitoring solutions, and advanced support surfaces can help detect patient movement and identify potential fall risks. These technologies provide caregivers with greater visibility into resident activity, helping them recognize changes earlier, prioritize interventions, and support safer care environments. Nurse call integration and movement alerts can further improve awareness when assistance may be needed.
Applies to all products in: Bed Frames, Support SurfacesTechnologies that support care quality include smart bed systems, integrated support surfaces, bed-exit monitoring, nurse call connectivity, pressure redistribution therapies, fluid immersion simulation technology, and safe patient handling and mobility solutions.
Applies to all products in: Bed Frames, Lifting and Repositioning, Support SurfacesService & Support
2 questionsScheduled inspections, part wear checks, and calibration for powered equipment. Facilities on a service contract also get priority scheduling for repairs.
Reach out through the “Talk with a Specialist” form, and a member of our team will follow up with pricing and availability based on your facility’s needs.
Clinical Outcomes
8 questionsLow air loss therapy is a widely used intervention in facilities managing residents at high risk for pressure injuries. Our clinical resources page has published studies and facility case data available on request.
Applies to all products in: Support SurfacesFacilities that standardize on a single lift system across units tend to report fewer transfer-related falls, largely due to consistent staff training. Ask your account rep for the full outcomes summary.
The most effective falls prevention programs combine environmental safety measures, staff education, appropriate bed systems, resident monitoring, and mobility support. Facilities can reduce fall risk by using wider low-height beds, improving visibility of at-risk residents, implementing assessment protocols, and utilizing technologies that detect movement or changes in resident status. Joerns®’ Falls Management Solutions and low-height bed options such as the EasyCare® and UltraCare® XT support these efforts while helping facilities improve resident safety.
Applies to all products in: Bed Frames, Falls ManagementThe best bed for fall prevention is one that allows residents to safely enter and exit while minimizing injury risk if a fall occurs. Features such as low deck height, adjustable positioning, caregiver-friendly controls, and stability enhancements are important considerations. Organizations evaluating fall prevention programs should compare solutions such as EasyCare®, UltraCare® XT, and the RC Ultra Hi-Lo 850, all designed for long-term care environments.
Applies to all products in: Bed Frames, Falls ManagementHealthcare facilities can reduce caregiver injuries by creating a safer care environment through a comprehensive Safe Patient Handling and Mobility (SPHM) program. This includes assessing resident mobility needs, providing access to patient lifts and repositioning equipment, standardizing mobility protocols, and training caregivers on safe handling techniques. Supporting caregivers with the right tools and processes can help reduce injuries while improving both caregiver and resident outcomes.
Applies to all products in: Patient Handling and MobilityMobility programs help residents maintain strength, function, and independence. Because a resident’s level of acuity is often closely linked to mobility, preserving or improving mobility can help residents remain in their current care setting, reduce complications associated with immobility, and support discharge goals. Effective mobility programs contribute to better clinical outcomes, improved quality of life, and greater independence.
Applies to all products in: Lifting and Repositioning, Patient Handling and MobilityHealthcare beds improve patient outcomes by supporting safety, mobility, pressure injury prevention, caregiver ergonomics, and resident comfort. As the first and last piece of Safe Patient Handling and Mobility (SPHM) equipment used each day, the bed serves as the foundation of care. Features such as adjustable height, positioning capabilities, and integrated safety technologies can help residents move more safely, support caregiver efficiency, and contribute to better clinical and quality-of-life outcomes.
Applies to all products in: Bed FramesHealthcare beds influence outcomes by supporting safe transfers, reducing fall risk, minimizing caregiver strain, promoting comfort, improving positioning, and enabling the use of therapeutic technologies that support mobility, skin integrity, and recovery. [joerns.com], [joerns.com]
Applies to all products in: Bed Frames, Support SurfacesAbout Joerns
2 questionsJoerns has manufactured LTPAC equipment for well over 130 years, working directly with skilled nursing, long-term care, home health, and hospital facilities across the country.
Healthcare organizations choose Joerns for its comprehensive portfolio of clinical and operational solutions designed specifically for post-acute and long-term care. With solutions spanning beds, support surfaces, patient handling, mobility, falls management, wound care, connected care, and asset management, Joerns helps providers improve resident outcomes, support caregivers, and create safer, more efficient care environments.
Advanced Wound Care
4 questionsLow air loss therapy is a widely used intervention in facilities managing residents at high risk for pressure injuries. Our clinical resources page has published studies and facility case data available on request.
Applies to all products in: Support SurfacesTherapeutic support surfaces improve wound healing by redistributing pressure, reducing shear and friction, managing heat and moisture, and supporting circulation. In addition to protecting vulnerable tissue, effective support surfaces should also support resident mobility and repositioning, helping residents maintain function while creating an environment that promotes skin integrity and tissue recovery.
Applies to all products in: Support SurfacesHealthcare facilities can reduce pressure injury rates through proactive risk assessment, integrated bed and support surface systems, pressure management technologies, staff education, moisture management, and early intervention. Repositioning and mobility programs are especially important because they help reduce prolonged tissue loading, support circulation, and address the risks associated with immobility. A comprehensive prevention strategy combines technology, clinical protocols, and resident mobility to support skin integrity and wound prevention.
Applies to all products in: Lifting and Repositioning, Support SurfacesManaging a single full-thickness pressure injury can cost up to $50,000, while pressure injuries collectively contribute billions of dollars in annual healthcare spending. Prevention programs can help avoid these significant treatment costs and associated regulatory and legal risks.
Applies to all products in: Support SurfacesFalls Management Solutions
8 questionsResident falls can create significant financial and operational burdens due to treatment costs, potential hospitalizations, increased staff time, regulatory concerns, and liability exposure. Because of these impacts, many facilities view fall prevention initiatives as both a clinical and financial priority.
The leading predictors of falls in nursing homes are a history of previous falls and changes in environment, including new admissions and transfers. Many falls occur within the first 48 hours of entering a new care setting, when residents are adapting to unfamiliar surroundings and may have reduced mobility or functional abilities. Effective fall prevention combines resident assessment, mobility support, appropriate bed systems, monitoring technologies, and caregiver education.
Applies to all products in: Bed Frames, Lifting and Repositioning, Support SurfacesResident falls can result in significant direct and indirect costs, including emergency treatment, hospitalization, rehabilitation, liability exposure, regulatory scrutiny, increased staffing demands, and reduced quality metrics. Joerns notes that preventing falls can save facilities thousands—or even millions—of dollars over time.
Reducing falls and fall-related injuries can positively impact quality measures closely monitored by CMS. Effective fall prevention programs may help improve resident outcomes, reduce adverse events, support survey performance, and strengthen overall quality ratings.
Adjustable-width beds can improve stability, comfort, positioning, and safe mobility. Wider sleep surfaces may help reduce accidental rollouts while providing caregivers with better positioning options for residents with varying clinical needs.
Applies to all products in: Bed FramesEvidence-based falls management uses clinical research, risk assessment, monitoring technology, therapeutic surfaces, appropriate bed heights, and proven care protocols to reduce fall risk and injury severity while maintaining resident dignity and mobility.
Applies to all products in: Bed Frames, Lifting and Repositioning, Support SurfacesBest practices include individualized risk assessments, proper bed selection, low-height bed use, bed-exit monitoring, caregiver training, environmental safety measures, mobility support, safe transfer protocols, and routine review of fall incidents to guide continuous improvement. [joerns.com], [joerns.com]
Applies to all products in: Bed Frames, Lifting and Repositioning, Support SurfacesThe ideal bed height depends on the goal. A low height of approximately 7 inches can help reduce injury severity from falls, an egress height of approximately 18 inches supports safer bed exits and transfers, and a care height of approximately 35 inches helps reduce caregiver strain. Because resident and caregiver needs vary, the best bed systems allow multiple programmable height positions that support resident safety, mobility, and caregiver ergonomics throughout the day.
Applies to all products in: Bed FramesIntegrated Care
4 questionsAdministrators should choose equipment that works for caregivers, not equipment that makes caregivers work harder. While purchase price is important, factors such as ease of use, resident outcomes, staff satisfaction, durability, maintenance requirements, training needs, and total cost of ownership often have a greater long-term impact. The best equipment investments support both quality care and a positive caregiver experience.
Applies to all products in: Bed Frames, Lifting and Repositioning, Support SurfacesFacilities can improve efficiency by standardizing equipment, adopting connected care technologies, implementing asset tracking systems, reducing preventable injuries, and providing caregivers with tools that streamline daily workflows. Integrated solutions that support clinical and operational goals offer the greatest opportunities for improvement.
Equipment that helps reduce caregiver injuries includes patient lifts, repositioning devices, integrated bed systems, therapeutic support surfaces, and mobility equipment. Bed systems are especially important because they support both resident and caregiver safety through multiple height positions. Low height (approximately 7 inches) can help reduce fall-related injuries, egress height (approximately 18 inches) supports safer bed exits and transfers, and care height (approximately 35 inches) helps reduce caregiver strain. Adjustable equipment that supports safe patient handling and mobility can help create a safer care environment for both residents and caregivers.
Applies to all products in: Bed Frames, Lifting and Repositioning, Support SurfacesFacilities can help offset labor pressures by adopting technologies that improve workflow efficiency, reduce preventable adverse events, simplify care delivery, and enable caregivers to spend more time on direct resident care rather than manual or repetitive tasks.
SPHM
11 questionsWe recommend utilizing our online resources prior to use and reading the manual, if more training is needed, reach out to your local rep and we can provide virtual assistance or an on-site in-service.
Applies to all products in: Lifting and RepositioningMobility level, weight, and the number of assists needed all factor in. A full-body sling lift suits residents with no weight-bearing ability, while a sit-to-stand lift works for residents who can bear some weight. Our clinical team can walk through your facility’s resident mix with you.
Applies to all products in: Lifting and Repositioning, Patient Handling and MobilityOur lifts range from a safe working load of 340-850 lbs. Exact capacity is listed on each product’s spec sheet.
Applies to all products in: Lifting and Repositioning, Patient Handling and MobilityA modern skilled nursing facility typically requires healthcare beds, therapeutic mattresses, patient lifts, mobility equipment, monitoring technologies, and wound care solutions. These tools work together to improve resident safety, support caregiver efficiency, reduce injury risk, and help facilities meet quality and reimbursement goals. Joerns® offers integrated solutions across these care areas, including its portfolio of products, Patient Handling & Mobility Solutions, Advanced Wound Care Solutions, and Joerns Connexio® Connected Care technologies, allowing facilities to standardize equipment and improve operational consistency.
Applies to all products in: Skilled Nursing, Advanced Wound Care, Patient Handling and MobilityHealthcare facilities can reduce caregiver injuries by creating a safer care environment through a comprehensive Safe Patient Handling and Mobility (SPHM) program. This includes assessing resident mobility needs, providing access to patient lifts and repositioning equipment, standardizing mobility protocols, and training caregivers on safe handling techniques. Supporting caregivers with the right tools and processes can help reduce injuries while improving both caregiver and resident outcomes.
Applies to all products in: Patient Handling and MobilityPatient lifts should be used when a resident cannot safely transfer independently or when manual assistance creates a risk of injury to the caregiver or resident. Lift systems can support transfers from bed to chair, chair to toilet, and many other mobility activities while improving safety and preserving dignity.
Applies to all products in: Lifting and RepositioningMobility programs help residents maintain strength, function, and independence. Because a resident’s level of acuity is often closely linked to mobility, preserving or improving mobility can help residents remain in their current care setting, reduce complications associated with immobility, and support discharge goals. Effective mobility programs contribute to better clinical outcomes, improved quality of life, and greater independence.
Applies to all products in: Lifting and Repositioning, Patient Handling and MobilityAn effective falls prevention program combines resident risk assessment, staff education, mobility support, safe patient handling practices, low-height bed systems, therapeutic support surfaces, monitoring technologies, and ongoing outcome evaluation. Facilities should consider not only a bed’s low height, but also its ability to support safe egress height for residents and appropriate care height for caregivers. A multidisciplinary approach helps reduce both fall frequency and injury severity while supporting resident mobility and caregiver safety.
Applies to all products in: Bed Frames, Lifting and Repositioning, Support SurfacesFacilities can improve resident safety by integrating fall prevention, pressure injury prevention, safe patient handling and mobility programs, advanced support surfaces, staff education, and monitoring technologies into everyday care workflows.
Applies to all products in: Bed Frames, Lifting and Repositioning, Support SurfacesPost-acute care facilities can improve staff efficiency through equipment standardization, streamlined workflows, integrated bed systems, resident monitoring technologies, safe patient handling equipment, and mobility solutions. Standardization helps caregivers work more consistently, reduces training requirements, simplifies maintenance, and improves equipment utilization. When paired with intuitive technology and efficient processes, these strategies help caregivers spend more time focused on resident care.
Applies to all products in: Bed Frames, Lifting and Repositioning, Support SurfacesRepositioning frequency should be individualized based on resident risk, mobility status, skin condition, and clinical protocols. Advanced support surfaces can help redistribute pressure and reduce tissue loading between repositioning events, supporting a comprehensive pressure injury prevention strategy.
Applies to all products in: Lifting and Repositioning, Support Surfaces